Vault recovery

Use your recovery code

Enter the recovery code you saved when you set up your vault. Your encrypted data is not affected — you'll just pick a new vault password.

Don't have your recovery code? There is no other way to reset your vault password. Your encrypted data remains stored but cannot be decrypted without either your vault password or this code.
Vault recovery

Set a new vault password

Recovery code accepted. Choose a new password to encrypt your vault going forward.

Your recovery code is unchanged. The code you just used will continue to work. If you want to rotate it (e.g. you suspect it was seen by someone else), do so from Account Settings → Vault Security after signing in.

New password set

Your vault is unlocked with the new password. Taking you to your dashboard…